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28 Inn Hotel

Stay at 28 Inn Hotel in New Hazelton, BC. Rated 3.9 from 106 reviews, close to Hazelton Visitor Centre and Hagwilget Canyon Bridge. Easy access from Smithers Airport.

4545 10 Ave, New Hazelton, BC V0J 2J0, Canada View on map
7.8/10
Good Based on 109 recent guest reviews
What recent guests emphasize

Balanced comfort with welcoming service

Guests appreciate the clean and pet-friendly atmosphere combined with attentive, family-run hospitality. While the hotel shows its age, its value and personalized service stand out for travelers passing through Hazelton.

Guests often praise

  • Friendly, attentive, and hospitable family-run service that feels personal and caring.
  • Clean rooms with functional amenities including large refrigerators and microwaves.
  • Pet-friendly policy welcomes dogs and cats with reasonable fees and accommodations.
  • Convenient onsite liquor store and proximity to recreation and sightseeing spots.
  • Quiet and safe environment, noted especially by travelers arriving late at night.

Worth knowing

  • Rooms have firm mattresses, which may not suit all sleepers but generally provide good rest.
  • The building is older with thin walls, which can lead to noise, especially near the office and liquor store entrance.
  • No onsite dining options, but some guests mention availability of simple food specials nearby.
  • Some rooms appear to be undergoing updates; expect a basic, no-frills setting.
  • Parking access allows backing vehicles close to rooms for convenience and security.

Best for

  • Travelers seeking a budget-friendly stay with strong customer service in Hazelton.
  • Visitors who require pet-friendly accommodations with easy access to local attractions.
  • Those looking for a quiet, safe place to rest during long road trips or late arrivals.
  • Guests who value a homey, small-town motel experience over modern hotel chains.
  • Visitors planning to explore nearby outdoor and sightseeing destinations.
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About this property

Welcome to 28 Inn Hotel

Located in New Hazelton, British Columbia, 28 Inn Hotel offers a modest lodging option suited to travelers seeking practical accommodations. The property operates with a check-in time starting at 14:00. It is a family-run establishment that combines a hotel setting with a connected beer and wine store, providing convenient on-site access to beverages without a full-service restaurant or pub. Guests have noted the presence of an older building with clean rooms and basic amenities, including firm beds and pet-friendly policies.

The hotel is positioned near local attractions such as The Hazelton Visitor Centre, Hagwilget Canyon Bridge, and Ross Lake Provincial Park, making it appealing for visitors interested in sightseeing and outdoor recreation. This location also benefits travelers passing through, with Smithers Airport approximately 45 minutes away by car and other nearby lodging options within walking distance. Its central address on 10 Avenue places guests close to local conveniences.

Guest reviews highlight excellent customer service and hospitality as standout features, with staff providing attentive and personalized care—even accommodating late-night arrivals and pet stays. Rooms are described as comfortable but with a simple, somewhat dated style, including some noise considerations due to the proximity of the liquor store and office. While beds tend to be firm, they reportedly offer restful sleep for most visitors.

Suitable for travelers looking for a no-frills, affordable stay in a community-focused environment, 28 Inn Hotel caters well to those valuing service and location over upscale facilities. It attracts a range of guests from families to working travelers, with a noticeable appreciation among pet owners. The ambiance reflects a modest, practical approach rather than modern or luxury standards.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

MM
melissa morris Mar 14, 2026
10

Mom and Pop motel, very clean and very pet friendly. Very reasonable priced. Had large apartment size refrigerator and small microwave, bunk beds, and firm queen size bed. Well worth the 105.00 American dollars ( including pet fee) We would stay here again.

SS
Sini Stres Mar 11, 2026
10

This is our second time staying here and I looked them up over other options in the Hazelton area because they provide truly wonderful service. We rolled in at 1230am and one of the nice things is that if you call ahead, they will phone and check up on you about 30 min to an hour prior to your anticipated arrival. This helps me feel safe when doing long hauls late into the night and it helps me out knowing I'll be staying at a place which I am familiar with and where the service is excellent. Beds are very firm, but despite a firm bed not being my personal preference, I've never had an issue falling asleep. Even my husband who is a harsh insomniac got a really good night's sleep here so firm mattress but must still be of good quality. I'll continue to come here whenever I'm driving north. The laundromat is a nice bonus too!

SM
Sydney Milne Feb 02, 2026
8.0

Cute family owned Inn. I was very thankful that they allowed my cat and dog ($20 per pet. 2 pets Max). The room looked to be a fixer upper in progress. My only complaint is that the pet friendly room is right next to the office and liquor store door. It's an older building so the walls are quite thin. However they are an incredibly hospitable and kind family that runs the Inn.

JS
Jayded Spade Jan 31, 2026
8.0

Older hotel but amazing customer service. Cold beer and wine attach and there is a pub, no food tho. The room were clean the bed was a little uncomfortable, but service made up for that. I would stay there again.

MM
Michael Muldoe Jan 20, 2026
10

A real trip back in time to when humans connected with each other instead of technology. We were treated with love and respect far greater than any corporate chain. Our canopy didn’t lock and they allowed us to back our truck up to the building so we could sleep peacefully. I haven’t had this level of service in the last 8 years. I will always remember to stay here over other larger chains.

LS
larry solonas Jan 12, 2026
8.0

Quick place to stay from long trip. Our dog had an amazing sleep! Thank you.

JW
Joe Weed Jan 07, 2026
8.0

As far as motels go this one's pretty decent liquor store next to lobby, rooms in my experience have always been clean and I've stayed here multiple times for work. they also make pretty good chow main special. So if your in hazelton need place to sleep for a night I'd recommend this place.

NV
noel vickers Dec 25, 2025
10

I didn't actually stay there but two of our band members did (James Vickers Band) They said they were happy with their rooms as they were clean, the beds were comfy, and the AC units worked. We will stay here again, in the future.

Location & neighborhood

Where you'll find 28 Inn Hotel

New Hazelton, British Columbia, Canada

Based on sightseeing, recreation, and getting around

  • New Hazelton 11 min Walk
  • Smithers Airport (YYD) 45 min Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in British Columbia. Distances are rough real-world times, not straight-line.

Hagwilget Canyon Bridge 108 reviews

Hagwilget Canyon Bridge

Hagwilget 1, BC V0J 1Y1, Canada

4.6 · Bridge
The Hazelton Visitor Centre 149 reviews

The Hazelton Visitor Centre

4070 9th Ave, New Hazelton, BC V0J 2J0, Canada

4.6 · Visitor Center
Ross Lake Provincial Park 1 reviews

Ross Lake Provincial Park

Ross Lake Rd, Hazelton, BC V0J 2J0, Canada

4.4 · Park
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